When we arrive at a job and notice anything that’s incorrect, unsafe, or not in line with British standards and regulations, we don’t ignore it—we report it to the landlord immediately. It’s your choice whether to give us the job afterward or not, but we believe it’s our responsibility to raise the concern. What matters is having peace of mind, knowing we’ve done the right thing and helped prevent any danger. For our team, money is not the first priority—customer satisfaction always comes first.
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